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Privacy Policy

This page describes the methods used to manage the website in connection with the processing of personal data of the users who visit it. Access to the website and the use of its content implies acceptance of the following terms. The personal data protection and privacy policy is in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), a regulation in EU law on data protection and privacy in the European Union (EU). The following are the procedures for managing the website with reference to the processing of personal data of the users who consult it.

This information is provided in accordance with articles 13 and 14 of the General Data Protection Regulation 2016/679 and only applies to the website indicated above and not to other websites, accessible through links on this website, corresponding to other Internet domains.

Visiting this site may result into the processing of data concerning identified or identifiable persons. The data controller and supervisor is Papilio SRL with head office in via Stalloreggi 26, 53100 Siena - P.I. 01484520521 - Email:, which ensures compliance with regulations on the subject of personal data protection.

The personal data voluntarily provided by the users who visit the website shall be processed for the following purposes:
- Contacting the user
- Statistics pertaining to website visits
- Traffic optimization and distribution
- Google Analytics statistics
No data resulting from web-based services is either communicated or disseminated, except for operations closely linked to the user's request. Any personal data that is provided by users requesting to be sent information is only used to provide the service or the tasks requested and is disclosed to third parties only if necessary for the said purposes.

Data shall be processed either manually or with the use of IT, by way of regular or electronic mail. The data shall be stored in paper files or on electronic media for the time that is strictly necessary for the purpose of achieving the aims for which it was collected. Specific safety measures are adopted to prevent data loss, illegal or incorrect data use or unauthorized access.
Aside from what specified for navigation data, the data subject is free to provide the personal data requested by the various services available on the website. Failure to provide said data may make it impossible for the data subject to obtain that which was requested. The data subject is entitled, at any time, to object to the processing or to request the cancellation, modification or update of all personal information in our possession, by sending an e-mail to the following address:


The IT systems and software procedures that control the functioning of this website acquire, during the course of their standard operation, some personal data the transmission of which is implicit in the use of Internet communication protocols. This information is not collected for the purpose of being associated with identified subjects, but due to its own nature, it may make it possible to identify users through processing and associations with data held by third parties. This category of data includes IP addresses or domain names of the computers used by the users who connect to the website, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the answer given by the server (success, failure, etc.) and other parameters pertaining to the user's operating system and IT environment.

This data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and to verify its proper functioning. The data could be used to ascertain responsibility in case of alleged IT crimes to the detriment of the website.

The optional, explicit and voluntary sending of completed forms on this website and of e-mail messages to the addresses specified on this website entail the subsequent acquisition of the sender's address, which is necessary to reply to inquiries, as well as any other personal information that may be included in the message.

Cookies are small text files composed of letters and numbers that are downloaded to a device when the user accesses websites, allowing the website to recognize the device, monitor browsing habits, count the number of visitors to the website and the pages visited. These are session cookies and are not retained for long. Cookies can also identify users who return to visit the site by remaining stored on the user's device in-between browser sessions and can provide access to previously saved preferences, actions or settings. These are persistent cookies and can be retained for long periods of time. Cookies do not contain personal information that identifies the user, but the personal information that we retain in relation to the user could be linked to the information stored and obtained from the cookies.
For further information on cookies, we recommend you visit

Please find below a list of the various cookies used by our website, with a description of the purposes tied to their use:
TECHNICAL COOKIES are necessary for proper functioning of some website areas. The cookies of this category include both persistent and session cookies. In the absence of these cookies, the website or some portions of it may not work properly. The cookies that belong to this category are always sent by our domain and are internal session cookies needed for proper functioning of this website.

ANALYTICAL COOKIES are not indispensable for the website to work, but collect useful information on website use. We use this information for statistical analysis purposes, for improving the website, as well as for monitoring its proper operation. This type of cookie collects anonymous information about the users' activity on the website and about the way they reached the website and the pages visited. Cookies that belong to this category are sent from the website itself or by third-party domains. We make use of:
- Internal debugging cookie (Italy): it stores the visited pages and the display times in anonymous form
- Google Analytics cookie (U.S.A.): monitoring and statistics, tracking cookie in anonymous form with no profiling; privacy policy.

THIRD-PARTY COOKIES are used to supplement third-party functionalities on the site such as forms for comments or social network icons that allow visitors to share website content. Cookies that belong to this category are installed by the services of partner websites and may use profiling cookies, which are used to track the user navigation on the network and to create profiles on their tastes, habits, choices, etc.
- Cookies from Google (U.S.A.) installs a series of anonymous tracking technical cookies used for operation of Google products, such as, for example: YouTube and Maps; privacy policy.
- OVH cookie for CDN (France) used in load distribution to understand whether the user stays on the same server host for the entire session; privacy policy.

Settings concerning cookies can be verified and modified in the "Preferences" menu of your browser. Select here below the browser you are using for information on how to change your cookie settings.

You can also set the browser not to accept cookies at all. However, to make your experience at as convenient as possible, we suggest that you allow your browser to accept cookies. Deleting or disabling cookies may jeopardize the operation of some parts or functionalities of this website.

In accordance with article 15 and those that follow it within the Regulation, the interested subject has the right to:
- Obtain confirmation that personal data are being processed and, in this case, obtain access to personal data
- Obtain the correction of incorrect or inaccurate data
- Obtain the cancellation of personal data (right to be forgotten)
- Obtain limitation of treatment
- Receive in a structured format of common use, the personal data that concerns them and transmit this data to another owner (portability).

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